Security and privacy

Friendly on the outside. Locked down on the inside.

Sprout reads your money so you can understand it. It cannot spend it, move it, or sell it. Here is exactly what happens when you connect a bank, and what never happens.

It cannot move money

Sprout requests read-only access. Transfers, payments, trades, and card changes do not exist in the product, so there is nothing to switch on or hack into.

Your bank password stays at your bank

Plaid runs the bank sign-in inside its own secure flow. Sprout receives an authorized, read-only connection and never sees or stores your banking password.

Your data is never for sale

Sprout is paid for by subscriptions, not ads. We do not sell personal data, and AI providers receive only what is needed to answer the question you asked.

You can leave in one tap

Disconnect a bank whenever you like. Delete your account and Sprout erases your banks, transactions, conversations, and access tokens.

How your bank connects

Sprout connects to eligible US and Canadian institutions through Plaid. When you add a bank, Plaid opens its own sign-in screen. Many banks then hand you to their own website or app to approve the connection, so your credentials are entered with your bank or with Plaid, never with Sprout.

The connection Sprout asks for is limited to reading transactions and balances. You choose which accounts to share, and you can review or revoke the connection from Sprout's Accounts screen at any time.

  1. You pick your bank

    Inside the Plaid flow, search for your institution and sign in where it asks you to.

  2. You choose the accounts

    Share checking, savings, and cards, or only the ones you want Sprout to read.

  3. Sprout reads, nothing more

    Transactions and balances sync to your Sprout account. There is no path for Sprout to send money or change the account.

What Sprout can and cannot do

Sprout is an analysis app. It answers questions about money that has already moved. It deliberately leaves every action with you and your bank.

ActionSproutWhy
Read transactions and balancesYesThat is how it answers your questions
Move money, pay bills, or transferNeverThe connection is read-only by design
Cancel subscriptions or dispute chargesNeverYou stay in control of every account action
Place trades or make credit decisionsNeverSprout is not a broker or a lender
See your bank passwordNeverPlaid and your bank handle sign-in
Sell your data or show adsNeverSprout is funded by subscriptions

How AI answers stay inside your account

Every query Sprout runs carries your authenticated user ID as a required filter, so one person's question can never read another person's records. Totals, comparisons, and cash flow figures are computed by Sprout's own server-side tools from your data, and the AI explains the results rather than doing the arithmetic in its head.

Transaction descriptions come from banks and merchants, so Sprout treats them strictly as data. A merchant name that looks like an instruction is still just a merchant name. AI output is checked against a fixed response format before it reaches your screen.

What we share, and with whom

To answer a question, Sprout sends your question and the financial records needed to answer it to its contracted AI inference provider, only to deliver that answer. Plaid provides the bank connection. Our identity provider handles sign-in. Infrastructure providers host and secure the service.

If you connect Sprout to Claude, Claude receives the balances, transactions, and summaries it requests for your account to answer you there. You can disconnect it at any time in Claude's connector settings. The full list lives in our Privacy Policy.

Delete everything, any time

Open More → Delete account in the app to permanently remove your account with its financial records, transactions, conversations, and access tokens. Disconnecting a single bank stops future syncing immediately. Deleting your account does not cancel an Apple subscription, so cancel that in your Apple subscription settings.

We will never ask for your password, bank credentials, full account numbers, or one-time codes. If someone claiming to be Sprout asks, it is not us. Report it to our support team.

Common questions

Security questions, answered.

Is Sprout AI safe to connect to my bank?

Sprout uses a read-only connection through Plaid, never sees your banking password, and cannot move money. You choose which accounts to share and can disconnect or delete everything at any time.

Can Sprout withdraw or transfer money?

No. The connection is read-only, and the product has no payment, transfer, or trading features. Ask Sprout to pay a bill and it will tell you it cannot.

Does Sprout sell my financial data?

No. Sprout is funded by subscriptions and does not sell personal data. Data goes only to the providers needed to run the service, as listed in our Privacy Policy.

Does the AI train on my transactions?

Sprout sends your question and the records needed to answer it to its contracted AI provider only to deliver your answer, not for advertising or cross-service tracking.

What happens to my data if I delete my account?

Deleting your account permanently removes it with its banks, transactions, conversations, and access tokens. Limited records may be kept only where the law requires it.

What should I do if a number looks wrong?

Every answer lists the accounts and date range it used. Compare that with your statement, since pending transactions are the usual cause. If it still does not add up, email us and we will trace it.

Read-only. Plain English. Try it free.

Connect your accounts read-only, ask in plain English, and get the number with the receipts. 3 days free on iPhone if eligible.